Technology delivery agency based in Rabat, MoroccoNorth African teams 路 Global client delivery
馃嚘馃嚭 Public Services project for Australia

Citizen Service Request Platform

TeamLinko designs and delivers this project for Australian businesses and digital product teams with guidance for Australian Privacy Principles, accessibility, and local operational workflows.

18 to 30 weeksIndicative first release
A$ 130,000 to A$ 200,000Indicative project range
5 specialistsSuggested core team
馃嚘馃嚭 AustraliaLocalized market version

Project objective

Accessible digital services helping public organizations manage applications, cases, permits, communication, and evidence.

馃嚘馃嚭 Australia delivery context: Australian English and planned AEST collaboration windows. The delivery plan considers AEST and AEDT collaboration and Australian Privacy Principles, accessibility, and local operational workflows.

Suggested product capabilities

01 路 Accessible public and staff service portalsConfigured specifically for the Citizen Service Request Platform workflows, users, and data model.
02 路 Applications, cases, documents, and decisionsConfigured specifically for the Citizen Service Request Platform workflows, users, and data model.
03 路 Payments, communication, and status trackingConfigured specifically for the Citizen Service Request Platform workflows, users, and data model.
04 路 Administration, reporting, security, and auditConfigured specifically for the Citizen Service Request Platform workflows, users, and data model.

Suggested North African project team

IT

Ines T*****

Senior Product Designer 路 7 years
Figma 路 UX Research 路 Design Systems
YM

Yassine E*****

Senior Full Stack Engineer 路 8 years
Laravel 路 React 路 TypeScript
LY

Lina B*****

Senior Business Analyst 路 9 years
Discovery 路 Process Mapping 路 Requirements
KB

Karim B*****

Cybersecurity Engineer 路 9 years
Cloud Security 路 IAM 路 SOC 2
NH

Nour H*****

Data and Analytics Engineer 路 8 years
Power BI 路 Microsoft Fabric 路 Python