Technology delivery agency based in Rabat, MoroccoNorth African teams · Global client delivery
🇩🇪 AI and Automation project for Germany

Multilingual Service Desk Agent

TeamLinko designs and delivers this project for German Mittelstand, digital companies, and industrial groups with guidance for GDPR, strong data governance, accessibility, and enterprise security.

14 to 22 weeksIndicative first release
€ 95,000 to € 145,000Indicative project range
5 specialistsSuggested core team
🇩🇪 GermanyLocalized market version

Project objective

Production AI systems that automate documents, knowledge, customer operations, and complex decisions.

🇩🇪 Germany delivery context: German localization with English delivery communication. The delivery plan considers CET and CEST collaboration and GDPR, strong data governance, accessibility, and enterprise security.

Suggested product capabilities

01 · AI assisted workflows with human approvalConfigured specifically for the Multilingual Service Desk Agent workflows, users, and data model.
02 · Document and knowledge ingestionConfigured specifically for the Multilingual Service Desk Agent workflows, users, and data model.
03 · Quality evaluation and audit trailsConfigured specifically for the Multilingual Service Desk Agent workflows, users, and data model.
04 · Secure API and business system integrationConfigured specifically for the Multilingual Service Desk Agent workflows, users, and data model.

Suggested North African project team

YM

Yassine E*****

Senior Full Stack Engineer · 8 years
Laravel · React · TypeScript
IT

Ines T*****

Senior Product Designer · 7 years
Figma · UX Research · Design Systems
AS

Adil S*****

Solutions Architect · 12 years
Architecture · Azure · AWS
YK

Yasmine K*****

Senior Frontend Engineer · 7 years
React · Next.js · TypeScript
SC

Sara C*****

Fintech Backend Engineer · 8 years
Java · Spring Boot · PostgreSQL