Technology delivery agency based in Rabat, MoroccoNorth African teams · Global client delivery
🇩🇪 AI and Automation project for Germany

Voice Enabled Customer Service Agent

TeamLinko designs and delivers this project for German Mittelstand, digital companies, and industrial groups with guidance for GDPR, strong data governance, accessibility, and enterprise security.

14 to 22 weeksIndicative first release
€ 100,000 to € 155,000Indicative project range
5 specialistsSuggested core team
🇩🇪 GermanyLocalized market version

Project objective

Production AI systems that automate documents, knowledge, customer operations, and complex decisions.

🇩🇪 Germany delivery context: German localization with English delivery communication. The delivery plan considers CET and CEST collaboration and GDPR, strong data governance, accessibility, and enterprise security.

Suggested product capabilities

01 · AI assisted workflows with human approvalConfigured specifically for the Voice Enabled Customer Service Agent workflows, users, and data model.
02 · Document and knowledge ingestionConfigured specifically for the Voice Enabled Customer Service Agent workflows, users, and data model.
03 · Quality evaluation and audit trailsConfigured specifically for the Voice Enabled Customer Service Agent workflows, users, and data model.
04 · Secure API and business system integrationConfigured specifically for the Voice Enabled Customer Service Agent workflows, users, and data model.

Suggested North African project team

IT

Ines T*****

Senior Product Designer · 7 years
Figma · UX Research · Design Systems
LB

Leila B*****

Cloud and DevOps Engineer · 7 years
Azure · AWS · Terraform
MA

Mehdi A*****

AI and Automation Engineer · 6 years
Python · Azure AI · RAG
RS

Rim S*****

Data Platform and BI Engineer · 8 years
Microsoft Fabric · Power BI · Python
SJ

Salim J*****

Technical Delivery Manager · 11 years
Program Delivery · Agile · Risk